Privacy Policy

1. Introduction

The Mount Cameroon Youth & Community Foundation ("MCYCF", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mcycf.org or engage with our programmes and services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, and mailing address when you fill in our contact, volunteer, or newsletter forms.
• Donation information: Payment-related details when you make a donation (processed through secure third-party payment providers — we do not store card details).
• Volunteer and programme data: Application information, availability, skills, and location details provided when you apply to volunteer or participate in our programmes.
• Usage data: Anonymous analytics data via Google Analytics (page visits, time on site, referral sources) to help us improve our website.
• Communications: Any messages or correspondence you send to us directly.

3. How We Use Your Information

We use the information we collect to:

• Process donations and send receipts and acknowledgments
• Respond to enquiries and communicate with you about our programmes
• Send impact updates and newsletters (only with your consent)
• Process volunteer applications and manage volunteer relationships
• Improve our website and communications through analytics data
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: your consent (e.g. newsletter sign-up); the performance of a contract or pre-contractual steps (e.g. processing a donation or volunteer application); our legitimate interests in operating and improving our charitable programmes; and compliance with a legal obligation.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Trusted service providers who assist us in operating our website and delivering our programmes (e.g. email service providers, payment processors), under strict confidentiality agreements
• Government bodies or law enforcement when required by law
• Partner organisations delivering joint programmes, with your prior consent

6. Cookies

Our website uses cookies to improve your browsing experience and to collect anonymous analytics data via Google Analytics. You can choose to accept or decline cookies via the cookie banner displayed on your first visit. Declining analytics cookies will not affect your ability to use the website.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law. Donor records are retained for 7 years for accounting and legal compliance purposes. Newsletter subscriber data is retained until you unsubscribe. Volunteer applications are retained for 2 years.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time (e.g. unsubscribe from our newsletter)
• Object to processing based on legitimate interests

To exercise any of these rights, please contact us at the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections. Payment processing is handled by PCI-compliant third-party providers.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at mcycf.org/privacy-policy.html. Continued use of our website after changes constitutes acceptance of the updated policy.